Frequently asked questions
FIND ANSWERS, TIPS, AND TROUBLESHOOTING INSTRUCTIONS BASED ON OUR MOST VIEWED TOPICS
General
To ensure a secure and personalized shopping experience, customers must be logged in or registered on our website before placing an order.
Guest checkout is not supported.
To place an order on our website, customers must request an account creation by filling out a form and providing accurate and up-to-date information.
The registration process will involve completing a registration form within minutes.
After we receive your application it will be reviewed and you will be contacted by our customer support to verify and confirm data.
This step adds an extra layer of security and helps prevent fraudulent activities.
Customers are solely responsible for all activities that occur under their registered account. They must promptly notify us of any unauthorized use, suspicious activities, or security breaches related to their account.
We are committed to safeguarding customer privacy and protecting their personal information. Our privacy policy provides detailed information on how we collect, use, store, and disclose customer data. By registering and placing an order, customers acknowledge and agree to our privacy policy.
By registering on our website and placing an order, customers acknowledge that they have read, understood, and agreed to comply with our policies.
We demand the very highest quality of stock from manufacturers and distributors so that our customers can be guaranteed pristine and authentic products.
No, we are happy to assist both individuals and businesses. If you do not have a trading name as yet we can invoice you personally.
Please note: we will not send Invoices before the payment just for ungating.
Upon order confirmation (before payment) a Sales Order Receipt will be sent to you and after the payment, we will send the Paid Invoice.
We sell products, we can’t be responsible for Amazon Ungating, from our experience Invoices that we provide are valid for Amazon.
Also note Amazon is also taking into consideration the seller’s performance history, account health, etc. MinMaxDeals LLC has nothing to do with Amazon’s ungating system.
If you wish to buy a product we would be happy to provide an invoice after the payment.
If you are not approved we can offer reselling services and offer this product to someone else.
Once your product will be sold to another buyer we will issue a credit memo for your order.
If you will be requesting pictures of the products we are happy to provide after the invoice is paid in full and goods are ready to ship.
*From our experience our buyers don’t have any issues with ungating topicals and brands with our invoices.
Please make sure you provide information that matches your Amazon account.
Yes, all your data is very secure. All on-line orders are encrypted and sent through our secure server using the approved Industry standard technology – usually referred to as SSL (128 bit encryption) to prevent information from being intercepted.
MinMaxDeals is safe and secure.
To check the security of your connection, view the lower corner of your browser window as you place your order. If you see a closed padlock (this may also appear on the right hand side of the address bar) or an unbroken key (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from http to https.
Yes we can prepare your order to be ready for Amazon FBA.
We provide the following services:
– Product labelling
– Polybagging
– Bubble wrapping
– Creating a set of 2 or more units
Please feel free to contact us if you have specific requests
Our ungating policies:
Please note: we will not send Invoices before the payment just for ungating.
Before payment, a Sales receipt will be sent, and after the payment, the paid invoice will be provided.
We do not provide “letter of authorization” from the brands.
We sell products, we are not responsible for ungating on Amazon.
From the experience Invoices that we provide are valid for Amazon and can be used for ungating.
Also note: Amazon is also taking into consideration the seller’s performance history, account health, etc.
MinMaxDeals LLC has nothing to do with Amazon’s ungating system.
If you wish to buy a product we would be happy to provide an invoice after the payment is received in full.
If you are not approved to sell a certain product we can offer reselling services
Once your product will be sold to another buyer we will issue a credit memo for your order.
If you are requesting pictures of the products we are happy to provide after the invoice is paid in full and the goods are ready to ship. Photo services are subject to $5 fee.
*From our experience, our buyers don’t have any issues with ungating topicals category, beauty and health category and brands using invoices issued by MinMaxDeals LLC. Please make sure you provide information that matches your Amazon account.
Yes, we could provide . But best sellers and fast moving products are selling on our website and through email broadcasts.